1. Introduction

Welcome to Meelie Moo (“we”, “our”, or “us”). At Meelie Moo, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access and use our website, mobile applications, products, and services (collectively, the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms outlined in this policy, please do not use our Services.

2. Information We Collect

We may collect personal information from you when you interact with our Services. The types of personal information we collect may include:

• Contact information (e.g., name, email address, phone number).
• Account information (e.g., username, password).
• Payment information (e.g., credit card details).
• Device and browser information (e.g., IP address, operating system, browser type).
• Usage data (e.g., pages visited, time spent on the site).
• Cookies and similar technologies (please see our Cookie Policy for more details).
• Other information you voluntarily provide to us.

3. How We Use Your Information

We use your personal information for various purposes, including but not limited to:

• Providing and improving our Services.
• Personalising and customising your experience.
• Processing transactions and sending notifications.
• Responding to your inquiries and providing customer support.
• Sending promotional offers, newsletters, and marketing communications (you can opt-out at any time).
• Analysing usage patterns and trends to enhance the performance of our Services.
• Complying with legal obligations and protecting our rights and interests.

4. How We Share Your Information

We may share your personal information with third parties under the following circumstances:

• With service providers and business partners who assist us in delivering our Services (e.g., payment processors, hosting providers).
• With law enforcement, government officials, or other third parties when required by law or to protect our rights and interests.
• In the event of a business transfer or merger, we may share your information with the relevant parties involved.
• With your consent or at your direction.

5. Your Rights and Choices

You have certain rights regarding the personal information we hold about you, subject to applicable laws. These rights include:

• Access: You can request access to the personal information we have about you and receive a copy of it.
• Correction: If you believe any of your personal information is inaccurate or incomplete, you can request us to correct it.
• Deletion: You can request the deletion of your personal information in certain circumstances.
• Restriction: You can request us to restrict the processing of your personal information in certain situations.
• Objection: You can object to the processing of your personal information for certain purposes, such as direct marketing.
• Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights or if you have questions about your privacy, please contact us using the details provided at the end of this policy.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The specific retention period may vary depending on the type of information and the purpose for which it was collected.

7. Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Meelie Moo
he***@**********co.uk

Thank you for taking the time to review our Privacy Policy.