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FAQs

How can I contact you?

If you have any queries or issues with your order(s), you can contact us either by sending us a DM via our Meelie Moo Baby Food Instagram account, or by writing to us at he***@**********co.uk. We are open Monday to Saturday from 8 am – 6 pm.

We currently prepare and food our pods in a kitchen that is NOT allergen free. Please do not order our products if you or your child has a severe allergy.

We are pleased to be able to offer free delivery for orders over £45.00. All other orders are subject to a delivery charge of £6.99.

We source out for the best quality fruit and vegetable. We guarantee the fruit and vegetables listed within the dirty dozen are all 100% organic. Our non-dirty dozen vegetable and fruit are also 100% organic.

There’s no minimum spend. However, we recommend to pick & mix at least 40 pods for a month’s supply of meals for your baby. You can order in sets. Each set contains 2 pods.

Each Meelie Moo box has 10 individual slots (pods) in total. 

All of our pods are made in pairs, which means you only need to select 5 different flavours for each box you order. Therefore, we recommend 4 boxes (it’s roughly a month’s worth of food), plus it stops your baby’s taste buds from getting bored easily. 

We sell our food within the UK. For now, we currently deliver to mainland UK (excluding Northern Ireland and some remote areas). To find out if we deliver to your area send us an email at he***@**********co.uk.

While frozen, our pods have a 3-month life from the date they are made. Once defrosted, each pod needs to be consumed within 24 hours. Please check the packaging for the “Use by date”.

The meals and treats have a 3-month life from the date they are made. Please check the packaging for the “Use by date”.

If you don’t have the time or energy to select a variety of pods, we have set boxes of fruit, vegetables and nut butters.

Unfortunately, due to safety and hygiene reasons, as well as the perishable nature of our products, we are not able to offer returns or exchange your order(s). 

You to change your mind within 2 hours of placing your order. After which point, cancellations are dealt with on a case by case basis. Please contact us at he***@**********co.uk.

If the cancellation request is completed before fulfillment of your order, we will offer a refund.

If your order has already been fulfilled, we may not be able to refund you the full price of the product.

We accept the following forms of payment via Stripe:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diner’s club
  • JCB
  • Union Pay

We also accept:
Paypal

All payments are in GBP.

Yes, we do. Meelie Moo Ltd is registered in England and Wales. Our company registration number is 14967705.

Yes, all of our purées (pods) and nut butters are vegan friendly.

At the moment all of our children snacks are vegetarian friendly. Eve though most of the ingredients we use are vegan, we use free ranged eggs for all of our recipes..

 Yes, you can. Apart from selecting individual pods, we have set boxes of fruit, vegetable, nut butters, panjeeri and children snacks.

We can assure you that 98% of our frozen pods are dog friendly. However, there are two products (Leek and Kale) that owners should be aware they are not safe for dogs to consume. Additionally, our nut butters are not considered toxic for dog, however, consuming a large quantity can cause upset stomach and/or digestive issues.